Introduction
I flew with Japan Airlines Business Class from Hanoi to Tokyo and stayed in Tokyo for a couple of nights before departing for Melbourne. Click here to read about My Tokyo Trip 2019 Plus Tips On Stopover in Hanoi.
Checking In At Narita Airport For My Flight To Melbourne and Japan Airlines Sakura Lounge
My flight to Melbourne with Japan Airlines was scheduled to depart at 10.30am. I reached the airport at about 7am. Checking in at the Japan Airlines Business Class Counter was a breeze.
For Business Class passengers, we are allowed to clear Security using the Priority Lane.
Since I was flying Business Class, I was invited to the Japan Airlines’ Sakura Business Lounge. The lounge was huge and dining was on the upper level. However, I did not take any photos of the lounge seating as it was super crowded.
Japan Airlines Boeing 787 Dreamliner Narita to Melbourne
On-Board Award Winning Japan Airlines Business Class Sky Suite
Seat 1C
Unlike my flight from Hanoi to Narita on JAL Sky Suite also, where I was seated at 1A, this time I was seated at 1C

Seat Storage
I can control the privacy panel up and down 🙂
Video below shows usage of the handheld controller
Center Row Seats
Japan Airlines Business Class Amenities
In addition to the normal amenities pouch, I was given a cardigan to keep myself warm 🙂 The cardigan is a nice souvenir as it has JAL logo on it.
In-Flight Food and Drinks Menu
I tell you, Japan Airlines does take the trouble to ensure that they serve high quality food and engage well known chefs (including Michelin Star) for this purpose.
Click on the images below to enlarge the food and drink menu:
I ordered the Western Set – seafood being my main course.

Sesame Tofu and Morel Mushroom Flan

Horse Mackerel Escabeche Asparagus, Conger Eel & Ratatouille, Sakura Shrimp Potato Salad and Braised Duck Breast. One of the bread was a Green Tea bread which was not to my liking.

Seasonal Seafood which included fresh scallops

Strawberry and Japanese Mugwort Panna Cotta

Ordered ice-cream too 🙂
Japan Airlines Mini Bar and Japan Airlines Business Class In-Flight Service Is Second To None
I tell you, Japan Airlines in-flight service is one of the best I have ever experienced and I am only flying Business Class. It is comparable to Singapore Airlines Suite Class and Qantas First Class where the stewardess and In-Flight Manager will check on me very frequently to ask if I need anything!
The stewardesses are friendly and do smile occasionally unlike our never smile muka-masam MAS stewardesses.
I asked the In-Flight Manager for a glass of Remy Martin Cognac on the rocks and told her to bring the bottle to my seat so that I could take a photo. To my surprise, she offered to prepare the mini bar for me to take photos!!!
I could then see the stewardesses (yes more than one of them) busy walking to and from the front to the back taking bottles of different alcohol and other stuff. When they had prepared the mini bar, one of the stewardesses asked me to follow her and I was pleasantly surprised by the trouble they took just for me to take a photo!

Japan Airlines Business Class Mini Bar prepared just for me to take a photo!

Japan Airlines Business Class indeed made my experience with them enjoyable

While I was at the Mini Bar, a stewardess even brought some chocolates for me 🙂

I even took a photo together with the wonderful and really nice In-Flight Manager which made my experience with Japan Airlines Superb!
Anytime Menu
There are many varieties of food you can order anytime during the flight. Refer to the menu above.
Before landing, I ordered Chicken Curry which was one of the dishes that they serve anytime.

Chicken Curry
JAL Sky Suite Flat Bed
The bed was comfortable and I could adjust the head position separately. However, if you are a “big” person, you will find that the bed is kind of narrow.
Conclusion
I landed in Melbourne fresh despite the journey being about 10 hours.
My Japan Airlines Business Class flight from Hanoi to Tokyo departed at midnight so I slept the entire journey but woke up just in time for breakfast. However, the flight between Tokyo to Melbourne was about 10 hours which allowed me to really experience the Award Winning Japan Airlines’ In-Flight Service.
Now I know why Japan Airlines is an Award Winning Airline:
- The food they serve on board their Business Class and First Class are of high quality and by the best chefs.
- Their stewardesses are polite, friendly, professional and made sure that their passengers’ needs are satisfied. Like I mentioned earlier, I was only flying Business Class but their service is comparable to my experience with Singapore Airlines Suite Class and Qantas First Class!
- Liquor – they did not serve XO on their Business Class but it was Remy Martin VSOP which was fine with me. As for Japanese Whisky, they serve Suntory’s Hakushu which is a very good Japanese whisky.
- The Sky Suite aisle seats’ leg room are more than ample and the flat bed is comfortable (not too hard or soft in my opinion) and we sleep straight unlike stupid Singapore Airlines Business Class where we need to sleep “senget”.
- After we landed, the In-Flight Manager and the Stewardesses (6 of them altogether) lined up just outside of the plane door and thanked each and every passenger as they walked out of the plane.